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Position Title: Order Fulfillment Specialist

Anticipated Start Date: Immediately 

Schedule: 8-4pm Monday to Friday 

POSITION SUMMARY

At Fierce Forward, we work together as a team to create uplifting jewelry and home decor—and to provide a beautiful customer experience from start to finish. As our business grows, we are seeking an Order Processor to join our team in North Scottsdale, Arizona.

In this role, you’ll ensure every order is fulfilled accurately and with care, so our customers feel valued and inspired when their packages arrive.


WHAT YOU’LL DO

    • Order Management: Receive, inspect, and prepare jewelry and home decor orders for shipment.

    • Quality Control: Check orders for accuracy and product quality, addressing any issues promptly.

    • Shipping: Use shipping software to generate labels and track outgoing shipments.

    • Inventory Coordination: Partner with the inventory team to monitor packaging supplies and maintain stock levels.

    • Team Communication: Collaborate with other departments to resolve order or shipment issues and share feedback openly.

    • Process Improvement: Look for ways to improve efficiency, accuracy, and the overall fulfillment process.


    WHO YOU ARE

    • Highly organized and able to multitask effectively.

    • Detail-oriented with a focus on accuracy.

    • A positive communicator who enjoys working as part of a team.

    • Comfortable in a fast-paced environment where priorities can shift.

    • Self-motivated and eager to learn and grow.

    • Brings a can-do attitude and positive energy every day.


    QUALIFICATIONS

    • High school diploma or equivalent.

    • Previous experience in order processing, shipping, or fulfillment is a plus, but not required.

    • Proficiency with basic computer systems and shipping software (or willingness to learn).


    READY TO APPLY?

    Send your resume and a note telling us why you’d be a great fit and what you’d bring to our growing team at careers@fierceforward.com.


    ABOUT FIERCE FORWARD

    Fierce Forward stands as a beacon of inspiration, crafting powerful handmade jewelry and decor to uplift and empower our customers. Our creations are available worldwide online and in select boutiques throughout the U.S., and we are dedicated to creating positive change and growth.

    Fierce Forward is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.