Fierce Forward LLC

Updated: November 20, 2025

These Terms of Service (“Terms,” “Agreement”) govern your use of www.fierceforward.com (the “Site”) and any services, purchases, or interactions provided by Fierce Forward LLC (“we,” “us,” “our”). By visiting our Site, placing an order, or interacting with our Services, you agree to be bound by these Terms.

Please read them carefully.

1. OVERVIEW

This Site is operated by Fierce Forward LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to Fierce Forward LLC. We offer this Site, including all information, tools, and services available, conditioned upon your acceptance of these Terms.

By accessing or using any part of the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access the Site or use our Services.

2. ONLINE STORE TERMS

By agreeing to these Terms, you represent that:

• You are at least the age of majority in your state or province of residence;

• You have provided accurate and complete account, payment, and contact information;

• You will not use our products or Services for any unlawful or unauthorized purpose.

You may not use our Site to violate any applicable laws, including copyright or privacy laws.

3. GENERAL CONDITIONS

We reserve the right to refuse service or orders for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Site or Services without our express written permission.

Your use of the Site may involve third-party tools or services (such as payment processors, analytics providers, or messaging services). Your data may be processed according to their respective terms and privacy policies.

4. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do our best to ensure the accuracy of all information on the Site; however, we are not responsible if information is inaccurate, incomplete, or outdated.

Product descriptions, pricing, availability, and content may change at any time without notice.

5. MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, discontinue, or update the Service or any part of the Site without notice and shall not be liable for such changes.

6. PRODUCTS & SERVICES

Some products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Return Policy.

Due to the nature of handmade items and natural gemstones, variations in size, shape, color, or texture may occur. These variations are normal and are not considered defects.

We reserve the right to limit sales, quantities, or availability of any products to any person, geographic region, or jurisdiction.

7. BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or account.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

You are responsible for maintaining the confidentiality of your account and password.

8. OPTIONAL TOOLS

We may provide access to third-party tools, such as analytics providers, marketing platforms, messaging providers, or integrations. You acknowledge that these tools are provided “as is” and “as available,” without warranties.

Use of these tools is governed by the third parties’ own terms and policies.

9. THIRD-PARTY LINKS

Certain content, products, or services available via our Site may include materials from third parties.

We are not responsible for third-party content, accuracy, or privacy practices.

10. PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy:
https://www.fierceforward.com/policies/privacy-policy

By using our Site, you consent to the collection, sharing, and use of data as described in our Privacy Policy, including the use of tracking technologies (such as cookies, pixels, tags, and analytics tools).

11. USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you submit ideas, suggestions, feedback, reviews, or other materials (“Comments”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, edit, publish, distribute, and display them.

We are under no obligation to maintain Comments in confidence or respond to them.

You agree your Comments will not violate the rights of any third party or contain unlawful, abusive, or obscene content.

12. PROHIBITED USES

You may not use the Site or Services:

• For unlawful purposes

• To solicit others to engage in unlawful acts

• To violate any laws or rights of others

• To harm, defame, abuse, or harass

• To submit false information

• To interfere with security features or tracking technologies

• To upload viruses or malicious code

• To collect data of others without consent

We reserve the right to terminate your use of the Site for violations.

13. DISCLAIMER OF WARRANTIES

We do not guarantee:

• That the Site will be uninterrupted, timely, secure, or error-free;

• That the results from using the Site will be accurate or reliable;

• That any errors will be corrected.

The Site and Services are provided “as is” and “as available” without warranties of any kind.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fierce Forward LLC shall not be liable for any:

• Direct, indirect, incidental, punitive, or consequential damages

• Loss of data

• Loss of profits or revenue

• Loss arising from your use of third-party tools or tracking technologies

• Issues arising from user interactions with third-party platforms (such as Meta, Google, SMS providers, or Shopify)

You agree that your sole remedy for dissatisfaction with the Site is to discontinue use.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fierce Forward LLC, our owners, employees, partners, affiliates, and service providers from any claim or demand (including attorneys’ fees) made by any third party due to:

• Your use of the Services

• Your breach of these Terms

• Your violation of the rights of another

• Your misuse of the Site

• Your use of third-party tools, advertising, cookies, or tracking technologies

16. SEVERABILITY

If any provision of these Terms is determined unlawful or unenforceable, the remainder remains valid and enforceable.

17. TERMINATION

These Terms are effective unless terminated by either you or us.
You may stop using the Site at any time.
We may terminate or suspend access to the Site at any time without notice.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any posted policies, constitute the entire agreement between you and us regarding the Services.

\19. GOVERNING LAW

These Terms and any separate agreements are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

20. DISPUTE RESOLUTION

You agree that:

• Any disputes arising from the Site or your use of the Services will be resolved in the state or federal courts located in Arizona.

• You consent to the exclusive jurisdiction of these courts.

We may agree to arbitration upon mutual written consent.

Nothing in this section prevents us from seeking injunctive or equitable relief.

21. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time at this page.

We reserve the right to update or replace any part of these Terms. Your continued use of the Site constitutes acceptance of the updated Terms.

22. CONTACT INFORMATION

Questions about these Terms should be sent to us at:
customercare@fierceforward.com