We want you to love your piece but know that sometimes it is not the right fit. If you are not completely satisfied with your purchase, you can send it back to us in it's original packaging for a refund or exchange as long as it is received within 30 days of delivery. We will only accept returns & exchanges on unworn, new condition items. Custom, personalized pieces, fedoras, suncatchers, gemstone hangings or where shown in the listing description are not eligible for return or exchange.