Thank you so much for taking the time to share your experience. I’m truly sorry to hear your necklace didn’t meet your expectations and that the materials were not as you’d hoped. We always strive to be as clear as possible in our product descriptions. The chain is sterling silver as depicted in the listing.

Regarding the wear over time, our pieces are made with high-quality materials and designed for everyday enjoyment, but like all metal jewelry, they can be sensitive to moisture, chemicals, and extended wear. We don’t offer a warranty, but we do our best to help whenever issues arise, which is why we offered a discounted replacement option after reviewing your situation. We appreciate your feedback and are grateful we got to try to work on a solutiion together. We understand it was not the exact solution you were hoping for but did our best to work together!